Q: When will you restock out of stock prints?

A: We are currently restocking and adding new product to the website every Sunday afternoon at 4p CST. Sign up for the email restock notification on an individual listing to be the first to know when it comes back!

Q: I placed multiple orders today. Can you combine them and refund my shipping?

A: Unfortunately at this time, to reduce errors on our end and in an effort to ship quickly, we cannot combine orders or refund multiple shipping charges.

Q: How do I wash my headbands?

A: All of our headbands are machine washable on cold cycle. Air dry to keep your headbands lasting as longer!

Q: How long until I receive my order? 

A: We process and ship orders in the order/time they are received. We begin shipping next business day and ship M-F. Please allow up to 4 business days for your order to ship, however we try to always get them out sooner! 

Once your order has shipped, First Class mail is typically delivered in 2-5 business days. Please keep in mind with COVID-19, delays are expected. 

Q: Can I do local pickup so I don't have to pay for shipping?

A: Yes! This option is available at checkout. Local pickup is available at Indie Gift House in Peoria, IL during their regular store hours. You must wait until you receive a notification that your order is ready to pick up before coming, otherwise it will not be ready yet. Most orders are ready within 24 hours. You must select local pickup at checkout otherwise your order will be shipped.

Q: What is your return/exchange policy?

A: Due to the nature of the product, we cannot accommodate returns or exchanges at this time due to COVID-19 restrictions. All sales are final. 

Q: Can I cancel my order?

A: All sales are final. Please email us with any order questions prior to purchasing.

Q: My tracking hasn’t moved in a few days and it says arriving late. Does this mean it’s lost?

A: Unfortunately this is normal currently for USPS due to COVID and shortage of staff. This does not mean your order is lost - just that it is arriving a bit later than the estimated delivery date. No need to panic! If your tracking does not update for 14 days, please contact us so we can look into this for you!

Q: My package says it was delivered, but I haven't received it. 

A: Tracking is provided through USPS, therefor if there are any issues with tracking or packages not received, this will need to be handled directly with your USPS office. If you still have not received it after 3 days of tracking showing delivery but no more than 10 days, we consider this to be stolen mail. Please file a police report with your local police station. Upon receiving the police report, we will evaluate the situation and if deemed stolen, we will issue a shop credit for the stolen merchandise.

 

Q: Do you ship internationally?

A: Yes! We ship worldwide. All of our shipping rates are calculated based on location. Add your address in at checkout to see what the rate is. All currency is listed in US dollars.


  

Customer Reviews

Overall rating: 5 / 5 from 4782 reviews.

Customer photo review of CloudCaps Scrub Cap | Luna Moths

Perfect for a 12hr on the go kind of day! I feel like this scrub cap is so stylish and yet so comfortable and the material is light and breathable! Will definitely be buying all my scrub caps from here! ;)

CloudCaps Scrub Cap | Luna Moths

Customer photo review of CloudCaps Scrub Cap | Navy Cheetah

Im such a big fan of this brand!! This blue cheetah print is my favorite one by far! So cute and comfortable and the material is so nice and cooling! I love it!!💙🐆

CloudCaps Scrub Cap | Navy Cheetah

Customer photo review of CloudCaps Scrub Cap | Animal Cookies

these are so cute and comfy! Got a lot of compliments on my scrub caps and I love how they stay on for a 12+ hour shift and not feel like I have to keep adjusting them.

CloudCaps Scrub Cap | Animal Cookies

Customer video review of CloudCaps Scrub Cap | Sea Life

So cute and comfy!! Some of my favorite scrub caps and will definitely be purchasing more! :)

CloudCaps Scrub Cap | Sea Life

So adorable and soft! I’m so excited to wear this for my pediatric rotation :)

CloudCaps Scrub Cap | Blue Dog

So soft and comfortable that I forget I have it on! Ordered 5 and love the prints! Definitely will be ordering again!❤️

CloudCaps Scrub Cap | Storks

I bought the Cozy Harvest Cloudcaps scrub cap as a gift for a registered dental hygienist for the fall season. The colors of the scrub cap are vibrant and the material is soft. She loved the fact that the pony tie that came with the scrub cap could also be used as a separate accessory.

CloudCaps Scrub Cap | Cozy Harvest

Best scrub hat EVER! I love the fabric, colors, patterns and comfort. No other even compares!

CloudCaps Scrub Cap | Sea Life

Perfect for Halloween 🎃 with the jack o lantern's design. Matches my Scooby Doo and Mickey mouse Halloween scrub tops very nice. So easy to wear, unbelievably soft and so cute. Plus they can be washed by hand or gentle cycle and lay flat to dry and they still look great.

CloudCaps Scrub Cap | Jack O’ Lanterns

The cosmic butterfly design is so pretty and bright. It's perfect for summer. I highly recommend All the cloud caps! They are so beautiful, comfy and easy to wear.

CloudCaps Scrub Cap | Cosmic Butterflies

Charcoal 😁 smiley cap goes with everything! I highly recommend. I own so many different cloud caps, they're all fantastic 😍!

CloudCaps Scrub Cap | Charcoal Smiley

Ethereal cloud cap is so beautiful and matches so many different scrub tops. I highly recommend all of the cloud caps.

CloudCaps Scrub Cap | Ethereal

This blooming daisy cap goes great with my Snoopy spring scrub top. So soft, comfy and easy to wear. Highly recommend.

CloudCaps Scrub Cap | Blooming Daisies

I've been wearing cloud caps for years. They are ultra soft, comfortable and stylish. Highly recommend them. I own so many now 😁! The chika chika matches so much and is fun for the kids.

CloudCaps Scrub Cap | Chicka Chicka

Customer photo review of CloudCaps Scrub Cap | Primary Bloom

Best hat ever!!! It’s soft. It’s stretchy. It holds ALL my hair. It’s stays put and its cute!!!! Already ordering more!

CloudCaps Scrub Cap | Primary Bloom

Customer video review of CloudCaps Scrub Cap | Fairy Garden

I ordered 7 scrub caps for my upcoming clinicals and all of them exceeded my expectations! They’re buttery soft, gentle on my hair, and comfortable around my head. There were so many patterns to choose from and they’ve already released more patterns I want! I will definitely be ordering more!

CloudCaps Scrub Cap | Fairy Garden

Customer photo review of CloudCaps Scrub Cap | Adventure

hello headband is the only scrub cap I wear anymore! my absolute favorite! and the cute designs are the best way to spice up OR scrubs!

CloudCaps Scrub Cap | Adventure

I have never been as bold to keep a head band on but Shem I was told by fellow nurses I fell in love!! I have probably 20-25 and I match th Ed m to my outfits for work and home! Wonderful product, business and I t ed lol everyone who asks about my headbands!!!

Twistband - Floral Uterus

Love this scrub hat, it's very comfortable and not tight around the head. I started with one and loved it so much that I bought 4 more. Also they are stylish. Thank you+

CloudCaps Scrub Cap | Aloe There

I get so many compliments on all of my scrub caps! So many people have ordered since I've gotten some. They are very comfortable and look cute. I love all of the patterns.

Free Unlimited Return for Store Credit Valid in US.

I LOVE these caps! They are a game changer for me. I had really nice ones with satin on the inside that had adjustable tension, but i was still getting headaches from them and the sensitive hair (IYKYK) when i would take off. I don’t even know i have these on. They are WONDERFUL! Worth the money!! Love so many options too!

CloudCaps Scrub Cap | Painted Flowers